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Frequently asked questions
General
Payment
The first session is what we call an "Intake Conversation". It is a dedicated space for you to land, breathe, and share what has brought you to this point.
The Goal: We focus on your "valid starting point." I will ask some questions about your history and current challenges to understand the "rainy season" you are navigating.
The Outcome: By the end of our 60 minutes, we will have a shared sense of how we can work together and what your personal goals for "emerging" look like. There is no pressure to have all the answers; you just need to show up as you are
No, you do not need a referral from a GP or psychiatrist to book a session. As a Registered Counsellor, I am a primary mental health care provider. You can reach out directly to begin your journey.
Note: If you intend to claim back from your medical aid, most schemes in South Africa allow for self-referral to counselors, but it is always a good idea to check your specific plan’s benefits for "Psychology/Counselling" services.
The "connection" between us is the most important part of your healing. It’s about whether you feel heard, safe, and seen in our shared space.
The 15-Minute Connection: Because I value this fit so deeply, I offer a complimentary 15-minute Discovery Call. This is a no-pressure opportunity for us to meet digitally, for you to ask a few questions, and for both of us to see if the "flow" feels right before you commit to a full session.
I understand that finding the right mental health counsellor is a highly personal experience, and it’s important you feel comfortable and supported throughout your journey. If at any point you feel that our approach or services do not align with your needs, I encourage open communication so we can discuss your concerns. The priority is your well-being, and if we determine that we are not the best fit for your specific situation, I will gladly provide referrals to trusted professionals or resources better suited to help you. This ensures you have the space to grow and breathe with support tailored just for you.
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